Technical writing remains a major aspect when documenting internally developed applications or to inform end-users on the functionalities of the new applications.
Having a full-time technical writing resource on staff can prove to be an additional unwanted operational cost.Indeed, technical writing pertaining to an application or a user guide is a punctual need that can be addressed through outsourcing firms such as Mynsoft. Over time, Mynsoft’s technical writing team has mastered real customer’s needs.
How technical writing works with Mynsoft
In first place, the technical writer discusses with the customer to define its basic needs and propose an executing plan. This plan allows us to define the required time frame to carry out the mandate and to provide a general overview of the work to be done. Because needs vary from one mandate to another and from one customer to another, Mynsoft suggests the appropriate technical resource with the respective required level of expertise.
Once the plan is established and approved by the customer, Mynsoft designates a technical writer. This representative evaluates customer’s needs in details and proposes a technical writing plan in regards to the client’s application or user’s guide.This plan includes the detailed work to be carried out, the content of the writing guide, the number of revisions and the deadlines. Once this plan is approved, the representative starts writing. Follow-ups are made at every step, as specified in the plan.
The technical writer’s duty is accomplished in an organized and controlled manner.Nothing is left in abeyance and the end result is always clear and delivered on time and in a professional manner.
